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Find quick answers to common questions about using Oldeex
Click the "Register" button in the top right corner, enter your email or phone number, create a password, and verify your account through the code sent to you.
No, you can browse listings without an account. However, you need to register to post ads, contact sellers, or save favorites.
After logging in, click "Post Ad", select your category, fill in the details (title, description, price, location), upload photos, and submit. Your ad will be reviewed within 24 hours.
Yes! Posting regular ads is completely free. We offer optional paid features like Featured Ads and Bump Ups to increase visibility.
Click the "Chat" button on any listing to send a direct message to the seller through our secure in-app messaging system.
Absolutely! Most sellers are open to reasonable offers. Use the chat feature to negotiate prices respectfully.
Check the seller's verification badge, read their reviews, see how long they've been a member, and always meet in safe public places for transactions.
Payment methods vary by seller. Common options include cash, bank transfer, or mobile wallets. Always discuss payment before meeting.
Return policies depend on individual sellers. We recommend discussing return terms before purchase and meeting to inspect items in person.
Use clear, high-quality photos, write detailed descriptions, set competitive prices, and consider promoting your ad with Featured or Top Ad options.
Regular ads stay active for 30 days. You can renew or bump your ad to keep it fresh and at the top of search results.
Go to "My Ads", select the listing, and click "Mark as Sold". This removes it from active searches and shows it as completed.
Yes! Go to "My Ads", select the listing, and click "Edit". You can update photos, description, price, and other details anytime.
Prohibited items include drugs, weapons, counterfeit goods, adult content, live animals (in some categories), and anything illegal. Check our Terms of Use for the complete list.
Always meet in well-lit public places, bring a friend if possible, tell someone where you're going, inspect items before payment, and trust your instincts.
Report the listing immediately using the "Report" button, contact our support team, never send money in advance, and avoid deals that seem too good to be true.
Yes. We use industry-standard encryption, never share your personal details without consent, and you can control what information is visible on your profile.
Click the "Report" button on any listing or profile, select the reason (scam, inappropriate content, etc.), and our moderation team will review within 24 hours.
We investigate all reports. Violations may result in ad removal, account suspension, or permanent ban depending on severity.
Go to Settings > Security, click "Change Password", enter your current password and new password, then save changes.
Complete email and phone verification in Settings > Account. Verified accounts get a badge and are trusted more by other users.
Yes, go to Settings > Account and update your email or phone. You'll need to verify the new contact method.
Go to Settings > Account and select "Delete Account". Note: This is permanent and cannot be undone. All your ads will be removed.
Click "Forgot Password" on the login page, enter your email or phone, and follow the reset instructions sent to you.
Featured Ads appear at the top of search results with a highlighted border, getting 10x more visibility. They run for a set duration based on the package you choose.
Bump Up moves your ad to the top of listings as if it was just posted, giving it fresh visibility without creating a new ad.
We accept credit/debit cards, mobile wallets (JazzCash, Easypaisa), and bank transfers for ad promotions.
Promotions are non-refundable once activated. However, if there's a technical issue preventing your ad from running, contact support for assistance.
No. Promotions increase visibility, but sales depend on your pricing, item quality, description, and market demand.
Our support team is here to help you with any questions